Privacy Politics
In this document you will find the personal data we collect, what actions we carry out with them, who can have access to them and how you can take action in this regard:
What information we collect
We only keep the information we really need and that you have provided us with actively when creating an account, request customer service, complete an order or sign up for our Newsletter. We keep your full name, contact information and, where necessary, your shipping and/or billing address. In the usual process of buying or subscribing to the magazine, we do not store credit card numbers, except if we receive your express written consent and keep the data on a secure platform.
Each time you visit our website, we automatically record basic information: IP address, the origin of your visit, the duration, the type of device and what actions you take. We use this information to improve our website and offer a better service.
Sometimes we receive information indirectly: if you contact us through social networks we can have access to the type of interaction and the information of your profile.
Our website is hosted by Shopify Inc, an e-commerce platform that allows us to sell our products. So all your data is saved through the tools of Shopify and its databases. If you make a subscription, your data is also stored in another database specific to El Croquis. When making a payment through Shopify your encrypted card number is processed through a secured secure server. At the end of the payment, these data are instantly deleted. For more information, you can access the terms of the Shopify service (https://www.shopify.com/legal/terms) and its Privacy policy (https://www.shopify.com/legal/privacy).
Personal information of children
Our products and services are not directed to people under 16 years of age. El Croquis does not knowingly collect personal information from children under 16 years of age. If we realize that a child under the age of 16 has provided us with personal information, we will take the necessary steps to eliminate that information. If you believe that a child under 16 has provided us with personal information, write to info@elcroquis.es with the details, and we will take the necessary steps to eliminate the information we have about that child.
What actions do we carry out with your data?
We use your information to provide you with the services you have requested, create and maintain your account, and be aware of the possible fraudulent activity. We also use it to communicate with you about the products you are currently using, your customer service requests, new publications that may be of interest to you, and updates to our policy. We analyze the information we collect to understand the needs of users and improve our website and services.
You can refuse the use of certain kinds of information either by not providing the information in the first place or by rectifying or deleting it later. You can also disable cookies to prevent your browser from providing us with information.
We keep your personal information for as long as necessary for the purposes set forth in this Privacy Policy. When we no longer have a legitimate need to process your information, we will erase or isolate your information as appropriate.
Who can access your data
We limit access to your personal information to our employees who have a legitimate need to use it.
We promise not to sell your personal information to any advertising company or similar entity or to show you on our digital channels third-party advertising.
What steps can you take in this regard
You can always contact us to ask questions about our privacy practices or request that it be rectified or remove your personal information. For this, you can contact the email informacion@elcroquis.es or Avda. Reyes Católicos, Nº 9, El Escorial.
We make every effort, including periodic reviews, to ensure that the personal information you provide is used in accordance with this Privacy Policy. If you have any concerns about our compliance with this Privacy Policy or the way in which your personal information is used, write to us at info@elcroquis.es. We will get in touch with you and, if necessary, coordinate with the corresponding regulatory authorities.
We reserve the right to modify this Privacy Policy at any time, upon notification through a service announcement or by sending an email to your primary email address. If we make significant changes to the Privacy Policy that affect your rights, you will be notified at least 30 days in advance of the changes by email to your primary email address. If you believe that the updated Privacy Policy affects your rights with respect to your use of our products or services, you may cancel your use by sending us an email within 30 days. Your continued use after the effective date of the changes in the Privacy Policy will be considered your acceptance of the modified Privacy Policy. You will not receive email notifications of minor changes to the Privacy Policy.